
If you require further assistance please email us at include a brief description of the issue and your contact information. From the Mobile App Landing Page, navigate to the “More” section, select “Contact Us” and then “Service Request”. If you are still experiencing this issue, please create a Service Request. We are sorry you experienced a performance issue these have been resolved. NJ E-ZPass strives for continuous improvement for the benefit of our customers and overall success of the NJ E-ZPass Program. Even after signing off and back in again, I continue to get the error message - just by selecting the “tags” option. I know that is not so because I was able to add my new vehicle, check my balance and account activity- but could not request a new tag. Instead, i get an error message that the server is unavailable.

I just downloaded the EZ pass app with the intention to request a new tag for my additional vehicle, but the request tag function does not work. Reach out to us at if you want more help. If you device supports FaceID you will be all set. After logging in for the first time, go to More->Settings->Biometrics and enable it. Hi there, Thankyou for the feedback and suggestions. “me.”Īre there any plans to add a feature to the app for the customer to be able to set an alert or notification when their balance reach a limit set by them so that they are able to add funds to their account prior to their credit card being charged? Thanks for your response regarding signing in to the app using FACE ID be way of “Biometrics,” I had no idea what “biometric” is/was, maybe some people are aware of that but not everyone. Also it would be nice for the users to be able to set an minimum balance Alert notification that would allow them to add money to their account prior to reaching the Replenishment Threshold and money being snatched from your credit card unexpectedly.
#EASY PASS ACCOUNTS PASSWORD#
This is my second review since downloading the app about a week ago, the initial problem I was having was my inability to sign in to the app once it was downloaded it kept timing out, that’s no longer a problem but it would have been great if the developers would have added FACE ID to be able to sign in quickly without having to remember, then typing in a password each time.
